Refund Policy

Last updated: June 2026

1. General Policy

SurfinUA provides trip coordination, reservation assistance, community activities, educational experiences, and related consulting services.

Reservation deposits, participation fees, and coordination fees are generally non-refundable.

At SurfinUA’s sole discretion, a paid participation fee may be transferred to another available trip, event, or service.

Transfer requests are reviewed individually and approval is not guaranteed.

Accommodation, transportation, surf lessons, equipment rental, and other services may be provided by independent third-party providers.

Such services may be subject to separate cancellation and refund policies established by the respective providers.

SurfinUA is not responsible for refund decisions made by third-party providers.

No refunds shall be required where events are affected by circumstances beyond reasonable control, including but not limited to:

Customers agree to contact SurfinUA before initiating a chargeback or payment dispute.

Unauthorized chargebacks may result in suspension of future participation in SurfinUA activities.

Questions regarding refunds may be directed to our mail